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why is the 1040 form still saying not ready for e-file, and when I try to update it says no updates available?

brucenmary
Level 2

I have returns completed and need to send them, but the 1040 and Schedules still say not ready for e-file.  I run the update for installed products and no updates are available.

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Close ProSeries and use REPAIR UPDATES from the Windows programs/apps menu from the Win Start button, something has gone screwy with the regular updates feature.

This is for a different tax year, but all years of ProSeries have this option

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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brucenmary
Level 2

Thanks so so much.  That worked.  

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maximgt
Level 3

There’s an issue with Schedule C that could be the cause.

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