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    Why do I have to access software TWICE? It shuts down after the first time. For 2022, 2021, 2020, etc

    Greta
    Level 9

    Also, Details box is haphazardly unavailable.

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    3 Comments 3
    dascpa
    Level 12

    Typically a .NET Framework software error. If that is the case you can download the latest version for free from Microsoft. Make sure you reboot after installation.

    qbteachmt
    Level 15

    Details box is taking more time to load. You can tell if the page has fully loaded or not, typically, by watching the browser page spinner. It got worse when the edit command reappeared on the menu last week. Fix one thing, break another.

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    Skylane
    Level 12
    Level 12

    customer support can likely walk you through the .netframe fix @dascpa is talking about.

    If at first you don’t succeed…..find a workaround
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