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Why do I have to access software TWICE? It shuts down after the first time. For 2022, 2021, 2020, etc

Greta
Level 9

Also, Details box is haphazardly unavailable.

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3 Comments 3
dascpa
Level 11

Typically a .NET Framework software error. If that is the case you can download the latest version for free from Microsoft. Make sure you reboot after installation.

qbteachmt
Level 15

Details box is taking more time to load. You can tell if the page has fully loaded or not, typically, by watching the browser page spinner. It got worse when the edit command reappeared on the menu last week. Fix one thing, break another.

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Don't yell at us; we're volunteers
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Skylane
Level 11
Level 11

customer support can likely walk you through the .netframe fix @dascpa is talking about.

If at first you don’t succeed…..find a workaround
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