What do we do when the Texas webfile number starts with 2 letters other than XT?

[msouvenir]

Texas Webfile number can start with more than XT and needs to be updated in the software so that there isn't an error when trying to file the Franchise report electronically.  Webfile numbers can start with XT, RT, FQ, and others.  Not sure how to contact Pro series to request an update to the software to fix this?

[sewcpa · Accepted solution]

XT is for franchise tax

RT is for sales tax

FQ is sent with State Comptroller "welcome letter" and later there is another letter with the XTcode

Client needs to find the rest of the mail or he needs to contact State Comptroller and ask for it to be sent again