Updates - unable to reach pro series - programmer errors - Pro Series 2023

[kml1]

I cannot load updates - says  unable to reach pro series - however I can efile - pay per return etcI have been mulitple times with tech support - finally my IT guy found the following programming error:"Intuit.Spc.Authorization, Version 6.11.0.0The located assembly's manifest definitiondoes not match the assembly reference"

[Just-Lisa-Now-]

Have you tried using REPAIR UPDDATES from the Windows Program menu? 

Close ProSeries and go to your Windows Start Button Programs menu, you should find a Tools > Repair Updates option listed under ProSeries 2023.

[kml1]

Thank you for your reply - but that did no

[Terry53029]

You should make sure you have a backup, then delete the program, and redownload from Intuit. That should work

[kml1]

Thank you did not work