Unemployment Exclusion

[tpiotrowskicpa]

Can Proseries please send an updated alert regarding the Unemployment exclusion fix and the recovery rebate recalculation. 

Receiving the alert will stop all of us professionals from asking the same question and we will be better prepared to advise our clients of expected timeframe.

[garman22]

I completely agree with you!! Communicate with the natives and put them at ease. I let all my clients know through communication where we stand. 

[dmccpa]

I received a telephone follow up from someone in sales who assured me it would be updated yesterday. That apparently didn't happen. On the phone now with a rep. 45-50 minute wait.

[darocco]

same here

[TaxLadies11]

I didn't call because I thought the wait times would be horrible.

Please advise here what you find out.

[TxTax]

Good marketing says you should never set a schedule you cannot meet.  That way you are always exceeding the customers' expectations.

Intuit let us down on this one.

[IRonMaN]

Am I the only customer to receive an alert in my program?  The article says the update was pushed back until this afternoon.

[darocco]

This must have happened in the last half hour. I checked all my alerts then and that wasn’t there. Thanks for the update.

[IRonMaN]

[garman22]

hahahaha....... @IRonMaN mine just showed up. 

[IRonMaN]

Evidently the alerts were sent out in reverse alphabetical order.  So to even things out, I'm guessing they will send this afternoon's update in alphabetical order.

[dmccpa]

Haha Apparently so because I had not received the alert

[dmccpa]

I went in the que for a callback and was told today but who knows?

[darocco]

Software updated now..question.. how do we know which States confirmed. Looking specifically for New Mexico.. thanks