Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Re: Trying to sending client eSignature. I get to screen with their email addresses but the next button is not available to click.
Trying to sending client eSignature. I get to screen with their email addresses but the next button is not available to click.
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
tinapr
Level 2
06-27-2020
04:13 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I am trying to send a return to a clielnt and his wife for eSignature. I have both their email addresses in. I get through the first screen that have the documents I am sending but when I go to the next screen with the email addresses and the message to the client, the next button is not available. I am stuck.
Thanks!
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
tinapr
Level 2
06-28-2020
09:16 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I got it! When the client's email address went to the eSignature space not all of it transferred. I took out the email address that transferred over and typed in the address and it worked.
Thanks!
