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- Re: Trying to sending client eSignature. I get to screen with their email addresses but the next button is not available to click.
Trying to sending client eSignature. I get to screen with their email addresses but the next button is not available to click.
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tinapr
Level 2
06-27-2020
04:13 PM
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I am trying to send a return to a clielnt and his wife for eSignature. I have both their email addresses in. I get through the first screen that have the documents I am sending but when I go to the next screen with the email addresses and the message to the client, the next button is not available. I am stuck.
Thanks!
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tinapr
Level 2
06-28-2020
09:16 AM
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I got it! When the client's email address went to the eSignature space not all of it transferred. I took out the email address that transferred over and typed in the address and it worked.
Thanks!
