Taxpayer's spouse died on 9/13/23. Why is ProSeries telling me that DOD cannot be after 9/2/23?

[rbynaker]

ProSeries doesn't allow anyone to die after they last updated the software.  See if there's an update available or wait to file after the next one comes out.

[IRonMaN]

Those Intuit death rules can be tough sometimes.  You can always paper file if updating your software doesn't work.

[Just-Lisa-Now-]

Is that what happens?  I know most of the time an update fixes it, but not always, I guess there needs to be an update for it to get fixed, so weird.

I wonder if using Repair Updates would work if no update was available?

[Skylane]

I just filed  one w/ DOD 9/11/23... no errors/accepted. Try  updating or dropping your workstation in a lake.

[PATAX]

@IRonMaN yeah you are right IronMan, but for some tax preparers filing a paper return is equivalent to walking into a leper colony.

[IRonMaN]

For the record, I would walk into one of those leper colonies before I would call Intuit support.