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Submission is a duplicate of one that was previously received

acook
Level 2

We've had over a dozen returns get rejected from efile with the message (10) Submission is a duplicate of one that was previously received. I find this hard to believe that all of our client rejects have had identity theft. Any suggestions? Software glitch? we've tried updates and tech support and nothing.

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4 Comments 4
sjrcpa
Level 15

Have IT check to see if your systems have been breached.

The more I know, the more I don't know.
Dusty2
Level 7

Did you file an extension for them?  If so did you turn the extension off before regular efiling?

Just-Lisa-Now-
Level 15
Level 15
Yep, Id be on he phone to my cyber insurance company ASAP.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ptax255
Level 7

Did you find a solution? I am having a similar issue when I look at EF clients tab. I know some of them I submitted, but they say not e-filed. When I try to e-file again this error pops up.