Level 2

Question

Stimulus check

8 replies
58 views

IRS denied stimulus payment, as calculated on pro series tax return. What do I do to correct this for refund

ProSeries Professional

This topic has been closed for replies.

T

Terry53029

Intuit Community Champion

Have your client create an account on IRS. Then your client can see the exact amount of the stimulus checks sent to them

C

crichardson552Author

Level 2

The tax was filed (from the program) that included the stimulus check they did not receive because of their income. The program showed a refund of adjusted stimulus check but

IRS did not sent the stimulus which should have been paid by them.

I

BobKamman

Level 15

So you are saying that they received one EIP, but not the other? And they were not eligible for the second one, when originally issued, because of their income? So why did they get the first one? Or maybe they received the second and not the first?

May be like my client who denied she received the $600 when asked in February, but now remembers that it was paid.

I can't be too critical of those engaging in idle speculation here based on lack of information, because I'm doing it myself.

Just-Lisa-Now-

Intuit Community Champion

if your client truly didnt get one of the advanced EIP payments, use Form 3911 to trace it and get it reissued if in fact they truly didnt get it.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

S

suesue1

Level 4

Pro-series evidently doesn't have form #3911 to use, right?

Just-Lisa-Now-

Intuit Community Champion

No, you have to grab it from the IRS website and fill in and fax to the IRS. But before you go through that hassle, make them look at their 2021 bank statements, March-June and see if they spot those $1400 deposits.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Sign up

Login with SSO

Let's get you signed in

Login with SSO