sold firm how e-file prior year returns

[JohnStL]

ProSeries cut off my access to e-filing on 1-1-2025 after I've used them for 20 years. I still have prior year returns to e-file.
I sold my firm and the new owner has a ProSeries account licensed for 2024 (I'm still employed there).
How do we transfer the prior year programs to his name and account # so I can e-file?
I'd also like to transfer the unused signatures I purchased (not critical).

[IRonMaN]

Backup your clients that need to be filed and restore them on his computer.

[JohnStL]

Thank you for the suggestion. 

My server computer is now his server. so nothing changed there and there is no backup to move (I do back up).  As one option, I asked the ProSeries Expert located in the Philippines how to change the prior year programs to the new owner's account but he did not understand my need and I had some trouble understanding him.  The new owner is licensed for 2024 returns.

I seems to me that ProSeries allows a new user to obtain and use prior year programs so I could just substitute names & account numbers on the prior years.

[IRonMaN]

If the program is working for 2024, have you tried uninstalling the prior year program and reinstalling it under his license?  I don't know if he can just download the prior year or if that will take a phone call to support to get that done.

[jeffmcpa2010]

You might find it to be more advantageous to buy a current "fast path license" in your old business name for remaining filings needed for prior years.

Yea it's some $$ but at least you can stop spending hours hoping that some overseas "expert" might actually be able to help you.

[JohnStL]

Thanks, I will consider! 

I'm still hoping that a supervisor gets back to me in 24 to 48 hours as promised so the new owner does not have this problem in future years!