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    lasass
    Level 1
    ‎11-21-2020 07:45 AM

    cannot sign into basic 18 or 19  tech support hasn't been able to help yet  there saying a display problem

    anyone else have this problem  need help  its a new computer 

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    4 Comments 4
    Terry53029
    Level 14
    Level 14
    ‎11-21-2020 09:07 AM

    What happens when you try, any messages ?. Need details in order to try and help

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎11-21-2020 10:36 AM

    Is the sign in button missing?   There have been reports of display being an issue.  Have you tried changing the monitor or display resolution to a default instead of custom?


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    lasass
    Level 1
    ‎11-22-2020 08:49 AM

    no messages it wont let me do anything  no typing nothing

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    Terry53029
    Level 14
    Level 14
    ‎11-22-2020 09:27 AM

    Could you provide a screenshot

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