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Level 2
April 15, 2022
Question

Return Won't Convert

  • April 15, 2022
  • 5 replies
  • 8 views

I'm clicking to EFile a return-there are no errors.  When it starts the conversion process is says conversion failed.  I attached a PDF with all the 1099B's-not sure if that's the hold up.  PLEASE HELP!  There are no errors when I run the review.  Also, already checked for updates-but there are none.

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5 replies

Just-Lisa-Now-
Intuit Community Champion
April 15, 2022
its possible that the attached file is too large...how big is the file?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ARUSH22Author
Level 2
April 15, 2022

I didn’t even think about that. That’s totally something that could be the issue. Is there a way to tell and how would I fix it? Or would I just have to mail in the 8949 details?

ARUSH22Author
Level 2
April 15, 2022

Ok well removed the attachments and tried and the convert process still didn’t work.