return will not print after e-filing

[deb24]

After e-filing, I am not able to print the return.  The printing log says everything printed, but only the Client letter actually printed.  How do I get the returnmto print?

[Just-Lisa-Now- · Accepted solution]

Go into your Print Options and verify which printer is chosen for printing Tax forms, make sure some Windows or program update didnt swap it out with a different one.

[j-henson-taw]

we are experiencing printing problems that started yesterday. so far reinstalling workstations has helped.

[deb24]

Thanks. After waiting an hour on hold, Tech Support suggested saving as a PDF. The return was in the C drive and I was able to print from there.  

This problem started with the update 2/25. Intuit is aware of the issue.

[Just-Lisa-Now-]

I updated this morning and then got the dreaded Printer error 10250, I could print to PDF, but I couldnt print to the printer.....powered off both computer and printer and restarted, all back to normal now!