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Return status

Laaccy1
Level 2

Yesterday morning I transmitted 7 returns -- individually.  Today I received acknowledgements on 6.  The last one seems to be stuck on "transmitted."  Help!

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Accepted Solutions
Laaccy1
Level 2

I called Intuit yesterday, and they were very helpful and fast.  It was a glitch that she fixed while I watched.

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5 Comments 5
dkh
Level 15

Does your log show that the last one was transmitted ?   If yes, try using Update Acknowledgement Status in the EF Center.  See if that pulls it through.

Laaccy1
Level 2

no the log shows Transmitted.  And, I have been using the update status in the EF Center.  After that first batch I filed 8 more.  They went through fine.....  But thank you

garman22
Level 13
Level 13

Personally I would give an efile return 48 to 72 hours before I try anything. 

rcooley25
Level 11

AS far as going thru Intuit to get this matter solved they will tell you to wait 48 hoursa then they will look into it.

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Laaccy1
Level 2

I called Intuit yesterday, and they were very helpful and fast.  It was a glitch that she fixed while I watched.