Kristin,
Ive added the link to this post from the area I reported it, hopefully a Mod or engineer will reach out soon!
You tried all the options in the tool hub, right? The Corruption Repair Utility?
HI Lisa - thanks so much. Yep, tried the repair tool and all of the options in the tool hub. Nothing helped. I'm wondering if I just have to do a reinstall of the program.
Now the "Unable to delete automatically generated client recovery file" is popping up when I work on clients.
does the file still save? or are you unable to work?
“Unable to delete automatically generated client recovery file." Sounds like they’re referring to the automatic recovery system in use when your working on a file… it failed or got corrupted.
Tried updating? If all else fails uninstall/reboot/reinstall … copy your client files to another directory first… it’s the weekend… not likely you’ll get a reply from developers til Monday. If you have a solid backup of your files you won’t lose any data… over the years, I’ve resorted to this a few times
one other thought… after rebooting, during the reinstallation process, check task manager to be sure that no PS services are running that may be hiding in startup.
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