Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

ProSeries Software

Zorik1981
Level 1

I try to printout a file and is coming a message says Important Prevent duplicate pay-per-return (PPR), etc. 

I paid my renew in full for all year.

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Did you purchase Basic or Professional? 

Are you using Basic or Professional?

Are you attempting to print an individual return or a business return? 

Is this a new install on a new computer?

If you purchased unlimited returns and its prompting you to PPR, the first thing to try is licensing the product.  

Top menu bar   Tools > License Product

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

Did you purchase Basic or Professional? 

Are you using Basic or Professional?

Are you attempting to print an individual return or a business return? 

Is this a new install on a new computer?

If you purchased unlimited returns and its prompting you to PPR, the first thing to try is licensing the product.  

Top menu bar   Tools > License Product

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Zorik1981
Level 1

Thank you so much I resolved the problem after you send me the solution.