I am unable to export my fixed assets from FAM (2020) to ProSeries 1065 (2020) tax software.
When I select File/Export Client/Proseries/Export the export is shaded. I've already tried reinstalling the software. It doesn't correct my issue.
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Sometimes I find it easier to call and ask for a IT person. If you get someone who "tries" to help but really has no idea on how to, show them respect for what they trying to do (to help), but ask them to please direct your call to a professional.
Ok, I found something. Hope this helps:
I apologize for this. The export menu item is indeed shaded because FAM is unable to locate your installation of ProSeries. I'm unsure from your comment if you tried reinstalling FAM or ProSeries, but a reinstallation of ProSeries should reset this and hopefully resolve your issue. Please try that if you have not already.