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ProSeries crashes when printing Preparer Copy

Rick1725
Level 3

2024 Program crashes every time I try to print Preparer Copy.

Note: The Client Copy prints fine - no crash.

Anyone else get this? thanks very much

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2 Comments 2
Rick1725
Level 3

Now the program crashes every time I try to print anything. PDF too.

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Just-Lisa-Now-
Level 15
Level 15

Close Proseries and go to your Windows Programs/Apps menu and scroll down to Proseries 2024 and run the REPAIR UPDATES option. 

Maybe the update yesterday/this morning didnt install properly...or maybe it had a terrible glitch that rode along with it, repair updates and see if that helps or not.  If it is a glitch, we'll see many more complaints in here this morning.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪