Pro Series account lockout

[walter1325]

I have a number of Intuit accounts - I have been locked out of my Pro Series account and can't find a way back in or a way to get to a person to help me at Pro Series.  Can someone offer a suggestion?

Walter

[Just-Lisa-Now- · Accepted solution]

Calling support is your only option here.  Nobody in this group can access your account to assist with this.

[itonewbie]

Happened to me once.  Called Support and they had my access restored in no time.  They only just need to verify your identity.

[walter1325]

I understand that I need to call support.  Unfortunately, the number they list as support takes me to specific tax issues.   I guess I'll just keep searching.

[Just-Lisa-Now-]

https://proconnect.intuit.com/support/en-us/help-article/intuit-product-orders/contact-proseries-hel...

Which number are you calling?