Prior year info not importing with client

[Code_Reader]

When importing a client from 2022 carryovers, supporting statements, etc are not importing with the file.

[IRonMaN]

I think you want to transfer the prior year file rather than import.  But sometimes bad things happen if you transfer clients too early.  I would run a software update and then try to transfer the client again.

[Code_Reader]

Sorry, used the wrong word. I meant transferred. We've tried updating and re-transferring but no success so far.

[IRonMaN]

Is it one client or all clients with that problem?

[Code_Reader]

All clients. Also, partnership capital account balances are not transferring.