printing the 1040

[gabjo00]

Is anyone having issues printing the 1040.  It prints but very poorly, where there will be one word or one line on a page.  Its been like this since tax season started and I thought it was something that would eventually be fixed through updates but it hasn't.  Is anyone else having the same issues with printing.  I do not have this  issue when printing to pdf.

[gabjo00]

that was not the correct number.  It was only Quickbooks and not proseries.

[Just-Lisa-Now-]

Never call numbers from strangers in message boards, this has been reported as a scam.

[gabjo00]

Yes you are correct.  

[Just-Lisa-Now- · Accepted solution]

I havent seen any other reports of poor print quality, Im guessing it may be an incompatible or outdated printer driver?

Whether reinstalling the software would make a difference or making a call to tech support would be worth the time, Im really not sure, sorry.

@IntuitGabi  is this something that youve heard anything about?  

[gabjo00]

I am not experiencing print issues with any other year of proseries.  Its only in 2023, which makes me certain its not an issue on my end.  I guess I will bite the bullet and call support.

[IRonMaN]

Do you have any better luck printing it to a pdf?

[gabjo00]

It was on my end.  Updated print driver and all good.

[Just-Lisa-Now-]

Oh good!   easy fix!