Printing Client Invoice

[DDCPA]

I was able to print my client invoice on the first Form 11250-S I prepared yesterday.  Today, none of the client invoices will print from the four or five returns I've prepared. ????

[Just-Lisa-Now-]

Did you update the program between then and now?  Have you restarted the computer since the issue began?  If you Print Preview does the Invoice show?

[clr600]

Invoice not printing on 1040 Proseries Pro also. It will show in the print preview only after you have opened and closed the invoice.

[DDCPA]

My print preview shows nothing.  That's why it prints nothing and pdf doesn't work either.  Google search says it started yesterday.  

[Just-Lisa-Now-]

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@DDCPA wrote:

My print preview shows nothing.  That's why it prints nothing and pdf doesn't work either.  Google search says it started yesterday.  

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Do you have your software set to download updates each morning?  I'm wondering if a glitch rode in on an update that happened between the time it worked then stopped working. 

EDIT:  Doesnt look like thats the culprit, I havent updated since the 20th of Dec and mine does the same thing for the 1040 invoice.  I cant check an 1120S, I'm on PPR for those and it wont let me print anything or even print preview without paying.

[Just-Lisa-Now-]

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@clr600 wrote:

Invoice not printing on 1040 Proseries Pro also. It will show in the print preview only after you have opened and closed the invoice.

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Aha, youre right, if I open the invoice and close it, then the print preview works and it will print to the printer.....WEIRD!

@DDCPA Open the invoice  Tools > Billing > View Invoice   then see if it prints

[clr600]

I received the 01/02/2020 update this am. It was printing before this update.

[Just-Lisa-Now-]

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@clr600 wrote:

I received the 01/02/2020 update this am. It was printing before this update.

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They must have fixed it and broke it again, I havent updated since the 20th of Dec and my invoices are blank until I View them, then they print fine.