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- Re: Performing a clean install of ProSeries
Performing a clean install of ProSeries
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Confucius
Level 3
7 hours ago
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I used McFee to clean up my computer to make it run faster. Now none of my ProSeries tax years will open. I have from 2018 to 2024 and use workstations as well. I started with 2018 and followed the instructions for clean install. I uninstalled the program, renamed the installation folders to ProWin18OLD and ProNet18OLD. When I run CoreinstallerTY18.exe, I get "Problem during installation". "Acces to path C:\proseries\ProNet18\wkstn\inst\W_eng_core.inv is denied.
What am I doing wrong? I need to get this baby up and running ASAP
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2 Comments 2
Just-Lisa-Now-
Level 15
7 hours ago
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You may need to call into support to get help fixing this mess.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Confucius
Level 3
6 hours ago
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Thank you for responding. I'll do that.
