PBR Incentives

[Gbrown10]

Hello, I have been going back and forth about my pbr incentive sine June of last year that I still haven't received. It seems the same rep keep answering the phones named Jon and just gives me the run arounds. I have submitted all bank statements showing no deposit from the bank and everything. I have also requested a supervisor to contact me and no one never return my calls. The rep Jon stated in October that it was suppose to be sent, but when I emailed my statements he then stated I don't know why the person didn't send it. This seems very fishy to me on what's going on I had never had this problem with proseries ever about my pbr. It's tax season again and still no PBR Incentive and no call backs since Monday when I called and sent bank statements again with the rep Jon. Is there another number I can call to chat with a supervisor or management. I need help with this issue ASAP...Thanks

[Just-Lisa-Now-]

Ok, I'll ask, whats a PBR incentive?

[abctax55]

[Gbrown10]

Hello Pay By Refund

[George4Tacks]

This is exactly the type of question that will NOT be solved here. You need to contact SUPPORT directly. This is just a forum of other users. 

[George4Tacks]

https://accountants.intuit.com/support/en-us/help-article/tax-refund-transfer/using-tpg-pay-refund-p...

[TaxGuyBill]

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@abctax55 wrote:

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That was my first thought too!  🤣

Alcohol can be a great incentive.  😁

[abctax55]

LOL Bill... great minds think alike, right 🙂

Altho Modelo is my go-to,  when I drink beer.