PA non resident is taxing all income

[dbtaxsolutions]

Tax payer received a faulty w2 where employer collected PA taxes and remitted to state, while tax payer is a resident of NC and not at all resident of PA nor worked there. Trying to file PA to get a refund of tax that was collected but while I put non resident in PA -40 and on Federal worksheet indicated zero dollar on wages earned allocated to PA, the PA tax return is showing a taxable wages of 100% of his wages, including other w2 that has nothing to do with PA, can't seem to adjust no matter what i do. Anyone else is having this issue with PA software in proseries professional?

thanks

[Dusty2]

Did you do the allocation worksheet at the bottom of the Federal Information Worksheet and make sure that the W-2 does not have PA as the state?