Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Re: Opening basic tax program
Opening basic tax program
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
mfreelon
Level 1
07-08-2025
09:40 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I have basic proseries installed on my computer and I have an icon on the desktop I used to open this program. I have used this program a few days ago June. 2025 and now this date july 2025 when I try to open the program the basic proseries logo comes up, stays up a few seconds and disappears and nothing else happens. Help
Labels
3 Comments 3
Just-Lisa-Now-
Level 15
07-08-2025
12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
The first thing I would do is restart the computer then try again, if the outcome is the same, then I would go to the Windows programs menu, find PS Basic 2025 and under that you should see REPAIR UPDATES, run that and see if that fixes the problem.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
mfreelon
Level 1
07-12-2025
05:58 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Thanks for your answer to my situation; my problem was solved.
