JQ
Level 2
01-29-2024
06:11 PM
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I cannot open 2021 version of Pro-Series, says trouble verifying. Never problem before. I am currently using 2023 and 2022 with no problems.
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Jim-from-Ohio
Level 11
01-29-2024
06:18 PM
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can you try and update 2021 from the windows start menu
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Jim-from-Ohio
Level 11
01-29-2024
06:18 PM
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can you try and update 2021 from the windows start menu
Just-Lisa-Now-
Level 15
01-29-2024
06:33 PM
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Verifying what? I think theres more to the message, does it say Validate Online Credentials?
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JQ
Level 2
01-29-2024
06:47 PM
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Yes, it says:
Unable to validate your online credentials: Please try again later
JQ
Level 2
01-29-2024
07:05 PM
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Thank you so much, seems to have been the answer.
Just-Lisa-Now-
Level 15
01-29-2024
07:08 PM
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Did you find the article for correcting this?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪