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    MGC94
    Level 7

    I am trying to do a 2020 1040x and 2021 1040x and it won't let me save or print. I've updated the program. I do not have windows 11. I rebooted the computer and the internet. Any clue what to do? 

     

    Thank you 

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    6 Comments 6
    Skylane
    Level 12
    Level 12

    try the tool hub. otherwise call support

    If at first you don’t succeed…..find a workaround
    MGC94
    Level 7

    What is the tool hub? I did call support. They said a lot of people are having the same issues

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    Jonesin1
    Level 4

    Revert back to Windowsw 10

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    Terry53029
    Level 15
    Level 15

    You need to go to windows start menu, and run updates for each year. if it still does not work then run repair updates for each year. Be sure and run the updates from the windows start menu, and not from within the tax program.

    sjrcpa
    Level 15
    Jonesin1
    Level 4

    Reinstall if it keeps giving you errors. Back up your clients.

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