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My last year's state didn't transfer over

jh77
Level 2

I have a new computer this year.  I saved last year's files on that computer, but also backed up on a disc,  I was able to transfer the files onto this computer for 2023 and 2024 from the disc.  When I do 2024, and I click on State, it asks if I want to transfer state files from last year.  I hit transfer and a window pops up to copy it from.  I access proseries, 2023, and pick the clients file, but it says there is no NY file there.  Yet, if I open 2023, I can see the state file.  I also tried putting cd disc in, selecting that drive and picking that client, but same error comes up.  What am I doing wrong?  This never was an issue on my old computer which I had for about 5 years.   Most clients wont be an issue, but some have credits that need to carryover from last year.  Help!

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1 Comment 1
Camp1040
Level 11

Check to see if you downloaded the NYS tax product to your 2024 PS