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My Efile clients no longer appear under the EF Clients in basics

CK63
Level 1

I have the EF Clients tab but no clients appear.  I was handling a rejection notice when I weeints int to check the resubmission status there were no clients listed under the EF Clients tab.  They are all there in homebase but I have not ability to handle my efiles

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Have you closed the program and started it back up yet?   How about trying Homebase Maintenance?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
CK63
Level 1

Yes I have done both.  I am thinking I may need to reload the program.  I am waiting to see if anyone comes up with a solution.

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gammoncs
Level 3

Did you ever get a solution to your disappearing EF Clients information?  I am having the same issue.

Danny

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