Finished a return on 2/9/21, client just came now (2/11, 6 pm CA time) to pick up, and the mortgage interest was GONE. I went to the Mortgage interest deduction worksheet (client owns 2 homes and did a re-fi, is well over the $750,000 limit), and for every time I tried to enter a number, the software delayed for maybe 6 - 12 seconds, with "calculating" in the lower right corner of the screen. And, after I filled in all that I believe I need to fill in, it still was wrong (still calculating $0 for mortgage interest deduction). But I'm looking at the copy of the return I printed, showing mortgage interest deduction of $24,462!! Where did that number go? HELP.......
I was told earlier today by another ProSeries user that the mortgage interest deduction worksheet is messed up and Intuit/ProSeries is working on it. Is that true?
We need a fix ASAP, I can't continue to look like an idiot in front of my clients...... not if I want to stay in business..... Thanks!
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There was an update made available yesterday that included the Mortgage Interest form. Try downloading the latest updates for your 2020 software.
Thank you! However, I'm running updates every day or two,and it still is not working correctly, as of today after loading the latest update. Sigh.
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