Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Loading State Program. I keep on getting my state, not the client's

    Capolino
    Level 1

    Oregon is loaded, but when I hit state for a client in Oregon, I get California

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15
    If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

    Top menu bar Update > Select and Download New Products and make sure OR is chosen.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

    0 Cheers
    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15
    If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

    Top menu bar Update > Select and Download New Products and make sure OR is chosen.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    Capolino
    Level 1

    Good answer.  Since I had already downloaded the additional state and it didn't work, I moved to another out of state return and added that state and it worked.  Thus, I went back to the original one and it turned out that I downloaded the wrong tax form.

    Self inflicted wound!

    Thanks for your help.