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    Letters won't print with Organizers

    Catmom
    Level 3

    The letter doesn't print with the Organizers.  I've edited my Organizer Letter and saved it.  I've selected the letter to print with the Organizer under "Control which letters print."  What am I missing?  I've been using ProSeries for 15 years and never had this issue.

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    1 Best Answer

    Accepted Solutions
    Catmom
    Level 3

    I figured out the answer. You now have to select the letter to print with the filing copy, not the client copy. That doesn't really make sense because there is no filing copy of the Organizer, but it worked so I'm happy.

    View solution in original post

    5 Comments 5
    Catmom
    Level 3

    It seems that the letter will print with the Full Organizer, but not the Short Organizer. I have used the Short Organizer in prior years, and never had this problem.

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    Catmom
    Level 3

    I figured out the answer. You now have to select the letter to print with the filing copy, not the client copy. That doesn't really make sense because there is no filing copy of the Organizer, but it worked so I'm happy.

    George4Tacks
    Level 15
    Just curious, can you mark this a solution? I don't know if it will work if you made it yourself.

    Answers are easy. Questions are hard!
    Accountant-Man
    Level 13

    See my answer from 3 weeks ago.

    https://proconnect.intuit.com/community/proseries-discussions/discussion/letters-don-t-print-with-or...

    ** I'm still a champion... of the world! Even without The Lounge.
    Catmom
    Level 3

    Thanks, Accountant Man. I did a search before asking the question, but your post didn't come up.

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