Intuit making me very mad

[poolcleaner]

I am in the middle of a big deadline for a number of trusta when Intuit decides to want me to sign in again to Pro Series with a text code numer they will send.  These idiots have sent me two different code nuimber and they will not accept either one of them.  I do not use a code number to sign in on a regular basis.  What is wrong with them.

[IRonMaN]

"What is wrong with them."

That is the 8th Wonder of the World - What the heck is wrong with Intuit"

Unfortunately, nobody has the answer.

[taxman1]

Same here.  Every time I start up the program I have to have a code sent by telephone !!  Getting old quick !!

[IntuitGabi]

@poolcleaner Thanks for the report. We'll reach out to you for more information. 

[abctax55]

No clue... but * Hi *  Jane 😉

[TaxGuyBill]

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@poolcleaner wrote:

What is wrong with them.

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I don't think you have enough time for the entire list ...  😁

[Accountant-Man]

Do you mean the two step verification system? I have used it for years.

It is a PITA, but it works,

[taxman1]

Never before did I have to have Intuit call and give me an access code each time I log in.  Maybe once or twice a year.  But not every time.  If that is the two step verification, it must have activated on the last update a few days ago.  Can it be shut off ?  I will check options and see if thats the case.  But its strange it just started doing so and I never selected it.

[George4Tacks]

With Windows 11 you get Phone Link - Allow your phone & your PC to talk to each other. When they send the link a little bubble pops up. Click the bubble to copy the code then move back to the program and past the code in.

EASY PEASY!!!

https://www.microsoft.com/en-us/windows/sync-across-your-devices?r=1

[Just-Lisa-Now-]

Ive seen people complaining over in the Facebook ProSeries group that multi factor auth is not playing nice...they must have made some kind of change in the past day or two.  I havent seen any difference.

[taxman1]

I checked.  2 step is disabled in my security options in ProSeries, but it still wants me to verify via code.  Do not want to use "Phone Link".  I want to log in without Intuit sending me a code each time  😠

[taxman1]

Have you updated in the past few days.  Thats when mine started acting up.

[PATAX]

@poolcleaner "What is wrong with them?" They rode the little bus to school?

[Taxes-by-Rocky]

Love the title. 🤣🤣🤣

[Just-Lisa-Now-]

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@taxman1 wrote:

Have you updated in the past few days.  Thats when mine started acting up.

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Ive got my system set for automatic background updates, looks like it auto updated on 9/25. 

Are you running Win 10 or 11?  I wonder if its an OS difference.

[taxman1]

Windows 10 Pro.   I do not want to update to Windows 11 either.  🤣

[Just-Lisa-Now-]

Im running Win 10 on both systems, but I havent been harassed by the 2FA yet on either system and theyre both updated, so maybe theyre just rolling it out slowly?  I think its going to be a requirement moving forward, so as much of a hassle as it is, I think we have to get used to it  😞

[The_AntiTax_Man]

Glad to see you are still with Intuit  @IntuitGabi 

[Drphibes]

If you are running a VPN now, this is where I see it after doing the "I am not a robot" thing.  Spend most of my time overseas after tax season and have to run a VPN to get into several sites in the US but if I forget to turn it off and fire up Lacerte, I have to close the startup window and turn off the VPN and start again, making my data less secure in my opinion. 

[taxman1]

Working on my end now.  Not sure if Intuit fixed the login issue.  But I did uncheck the remember id when I logged in the other day and of course had to get a code.  Then upon next startup I checked remember log in id and it started ok with no code

[poolcleaner]

I had no interest in updating to Windows11 but MS did it for me with a lot of horror stories and 5 or 6 hours on the telephone with Dell.  Still not completely resolved. It has been and is a nightmare.

[IRonMaN]

"It has been and is a nightmare"

Sounds like you got the jump on Halloween and started celebrating a little early 👻