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    • Created with Sketch. See what's trending for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the upcoming tax season. View ProSeries Hot Topics.
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    installng proseries 2020

    momu
    Level 1
    ‎12-31-2020 11:35 AM

    i'm trying to install proseries and it says i must close 2019.  It isn't open.  What to do.

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    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎12-31-2020 12:47 PM

    Hit CTRL + ALT + DEL once and the Windows task manager will open, see what it shows as running for ProSeries...maybe the 2019 ProSeries task manager that allows auto updates is running in the background.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    gabletax
    Level 4
    ‎12-31-2020 04:39 PM

    Maybe you've already tried restarting the computer?







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