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    ID verification

    Minvest
    Level 3

    My client's driver's license expiration date is 03/31/20.

    She's unable to renew it because of the Corona virus situation.

    My software flags an error, which I can't bypass.

    What options do I have, other than having the client mail her returns?

     

    Thanks for your response,

    Michael

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    1 Best Answer

    Accepted Solutions
    itonewbie
    Level 15

    Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID.  Scroll further down the screen and check the boxes for alternative means of verifying your client's identity.  You should then be able to e-file.

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    Still an AllStar

    View solution in original post

    3 Comments 3
    itonewbie
    Level 15

    Unless your client is filing a return for the few states that require a driver's license, you can check the box that that the taxpayer does not have a driver's license or state ID.  Scroll further down the screen and check the boxes for alternative means of verifying your client's identity.  You should then be able to e-file.

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    Still an AllStar
    Minvest
    Level 3

    Thanks to everyone for their responses.

    Much appreciated!

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    itonewbie
    Level 15

    YAVW, @Minvest!

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    Still an AllStar
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