How does the Signature Pad works, while in the Option/Firm Information Screen

[Joshman]

There is a Manage Signature option at the bottom of the screen while you select Firm Information. How can I connect the signature pad???

[IRonMaN]

They offer e-signature, but I'm not sure that they have offered a signature pad feature.

[Just-Lisa-Now-]

Directions for use show up in Deleted Articles...not looking too promising.

https://proconnect.intuit.com/community/articles-deleted/help/using-a-signature-pad-with-proseries/0...

[Just-Lisa-Now-]

Well, this article says that Pay By Refund can use a Signature pad.

Pay-by-Refund enhancements: You can now use the one-stop convenience of enrolling for Pay-by-Refund anytime in My Account. The new streamlined process means you no longer have to wait to enroll, and it’s easier than ever with fewer steps and one-stop convenience.

In addition, Pay-by-Refund in ProSeries Professional now has signature pad integration. Now, you can collect digital signatures in person from your Pay-by-Refund clients using a signature pad (sold separately). You no longer have to waste time, paper, printer toner and storage space. Keep all Pay-by-Refund and e-filing paperwork organized at your fingertips with a digital signature pad integrated with ProSeries.

Read more about these updates and additional enhancements. Be sure to visit your Personalized Training Portal, where you will find bite-sized training modules with content, videos and webinars about these features and more.

[Just-Lisa-Now-]

YouTube to the rescue?

https://www.youtube.com/watch?v=7CI65BG7PKg

[Bert]

Hello

In this screen you would want your preparer to sign and save their signatures in ProSeries. 

Then when you are in a return you can select "Print Functions" > "EF Signature forms" > "Signature Forms" button and click on the ERO field and place that Preparer of that return's signature.

The type of Signature Pads Supported are:

• Topaz – The drivers for this pad need to be install manually.
  • TLBK460 HSB-R
  • T-S460-HSB-R
• Scriptel – Plug and play. Below are the 2 supported Models
  • ST1570 ProScript
  • ST1571 EasyScript

This does not mean others will not work, but the above ones were tested.

[Terry53029]

I tried out the topaz pad, had one laying around. Worked good for firm info screen, but not good enough on 8879 for my liking. Was so small it was unreadable

[ehammondcpa]

Is there any way to adjust the size of the signature? The signature pad software has adjustments for the resolution and the adjustments to the  x and Y axis so that you can adjust the height if the signature. In the tax software, the signature is squished! Any ideas on how to adjust the settings in ProSeries?

[Terry53029]

It works well now, I believe there was an update. You should update and try again

[ehammondcpa]

Yes! It is fixed!