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- Re: how do i retrieve input client to a new computer
how do i retrieve input client to a new computer
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angelitasubido
Level 1
02-15-2024
11:19 PM
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My old computer was hacked. i bought a new one but my clients input data were not transferred.
how do i retrieve all those clients input.
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Skylane
Level 11
02-15-2024
11:48 PM
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copy/backup from the old computer then restore to the new one.
Or you can copy the data files from the old computer and paste them in the data directory then run home base maintenance
If at first you don’t succeed…..find a workaround
Just-Lisa-Now-
Level 15
02-16-2024
07:45 AM
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Do you still have access to the files on the old computer?
Install ProSeries on the new computer.
On the old computer, open ProSeries and highlight all your client files. Choose File > Client File maintenance and Copy/backup all the files to a flashdrive.
Open ProSeries on new computer.
Click File > Client File maintenance and choose Restore. Highlight all the files on the flashdrive and restore to the new computer.
Now run the Homebase Database Maintenance, that should sync HB up.
You'll then want to open the EF Center, highlight all your client files and choose to Update Selected Acknowledgements to pull all the EFile information into the new computer.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
