How do I get to a state return in ProSeries Basic 2024?

[davetodd11]

This is my first year using ProSeries Basic. I'm used to ProSeries Pro. I'm working on a 1040 in Basic and now need to get to the Virginia return. I don't see any button or link to do that (Pro had a "ST" button in the toolbar. I can see by going to "Updates/Select and Download New Products" that all of my states are installed, but how do I get to them?

[TaxGuyBill]

The left-side tabs.

It starts with general info, then income, deductions, etc.  Then eventually State.

[davetodd11 · Accepted solution]

The issue seems to be something between ProSeries Basic and my computer.  None of the left menu appears, so there is no state tax button to select.  After over 2 hours on the phone with Intuit Customer Service, I still have no resolution.  The people helping me were very nice, but they couldn't figure out what was going on.