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Click this link and the file will download (probably to your download folder) https://www.microsoft.com/en-us/download/details.aspx?id=52685
I know others have posted this issue, but I can not seem to find any of them now.
Hi there,
The unexpected behavior regarding the ProSeries Professional version has been reported. Please request Local IT support with uninstalling the 2017 Microsoft Visual C++ x64 and x86 redistributable, restarting the machine, and then running the ProSeries Professional installation, in order to re-install.
If a non-Intuit application is affected by uninstalling, please have IT re-install.
Hope this helps!
-Betty Jo
How do I fix error code 1638. I don't have a IT person.
vcredist_x86.exe returned error code 1638
problem downloading 2019 program
======================
1) Pro Series Community - Support replied with posting to Uninstall programs:
a) Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
AND
b) Microsoft Visual C++ 2017 Redistributable (x86) - 14.14.26429
2) Then reboot pc
3) Try to reinstall again
2 Questions:
** Is this still the recommended fix?
** Will this uninstall, effect any of my other programs?
Some of us don't have an IT department and have no idea what you are talking about.
NOR do you explain the implications of uninstalling something on our harddrives.
Please respond as we have paid for a software from your company that we cannot install.
This is my question as well, and it doesn't seem to be getting answered.
Perhaps if we keep posting to them, they will answer the questions, rather than telling us gobbly-goop.
Rather than uninstalling the 2017 Microsoft Visual C++ x64 and x86 redistributable, I repaired them both, restarted my computer, and was able to install ProSeries.
This YouTube video fixed it for me after my laptop crashed and had to have Windows re-installed.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.