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Hi team, I tried to update ProSeries and it gives me error 5 message, how do I resolve it?

matrixfinancial
Level 1
 
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4 Comments 4
Terry53029
Level 14
Level 14

Go to update/refresh updates

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Lisa_T
Level 1

I have the same problem, please help.

 

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Lisa_T
Level 1

Is there a way to open the program without updates? I am trying to reprint a return for a client, but I cannot get past the update. I get error code 5. 

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Terry53029
Level 14
Level 14

Go to windows start,scroll to ProSeries 2019, click on repair updates