HELP my 2018 program won't display any of my tax clients info... blank grey screen!

[shf1957]

When opening up my 2018 it showed my clients had filed or efiled  etc.. on the home base etc... but when I click on one of them it opens up to a blank page.   (the home base shows something is there in each ones file)   I  uploaded a back up I have of the clients and the same thing!!!  What do I do?  I tried updating my program.. same thing!  

[shf1957]

yes I have tried rebooting and still the same.. 19 , 17, 16  etc.. opens fine.... and displays copies of everything  but 18.. just blank grey screen … … homebased is fine.

[Terry53029 · Accepted solution]

Try going to windows start, ProSeries 2019, Repair updates

[accpa07090]

I am having the same problem, my 2018 program will not display 1040 clients, shows a blank gray screen.  I tried updating the software and 2019 "repair updates"