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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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    filing error 11877

    claverty
    Level 2
    ‎04-14-2020 06:00 AM

    Getting Error 11877, Return conversion failed. Does anyone know how to fix that ? 

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    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-14-2020 09:05 AM

    Try using REFRESH updates from the Updates drop down menu,sometimes an update file gets corrupt and this would flush out the bad files and redownload fresh again.

     


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

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    4 Comments 4
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-14-2020 06:32 AM

    Refer back to your other post...sounds like its all related

    https://proconnect.intuit.com/community/proseries-discussions/discussion/cant-print/00/78293


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    claverty
    Level 2
    ‎04-14-2020 07:42 AM

    Thank you. Rebooted as suggested yet both problems persist. Do I need to call then do you think. 

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎04-14-2020 09:05 AM

    Try using REFRESH updates from the Updates drop down menu,sometimes an update file gets corrupt and this would flush out the bad files and redownload fresh again.

     


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    claverty
    Level 2
    ‎04-14-2020 09:47 AM

    thanks you so much. you are a life saver







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