Extensions needing update before the client can be Efiled.

[roniswindell]

Why am I having to update every extension I filed back in April when it comes time to file the client's actual return? It is giving me the message Efile of federal is not ready because extension has not been completed. But it has. Such a time waster.

[IRonMaN]

Uncheck the extension e-filing box

[roniswindell]

It is unchecked.  By Federal First Extension it says EF Type, under that, Extension, and under Status, it says Ready, as if the extension has never been filed.  But if you try to Efile it (since it does say Ready), it gives you the message that the extension has already been filed.  

[IRonMaN]

Try going to the EF center homebase, highlight the client and then select update acknowledgements to see if that does anything for you.

[roniswindell]

It's more complicated than that.  One must go to the Homepage, be careful to highlight only the Extension portion of the client line, then go to the Efile tab and update the acknowledgements only for the Extension, then you can finally Efile the federal return.  I have over 50 more tax returns to file that are on extensions filed back on April 8 that suddenly last week started showing the extension Marked for Efile instead of Accepted.  Why?  I have called Customer Support two times trying to get this resolved, noone knows what to do except to repeat the above on every client as I need to Efile the federal return.  Annoying.  

[IRonMaN]

That isn't complicated, it's just a little time consuming.

[roniswindell]

And now I am noticing something even more alarming.  All of the returns that have already been Efiled for 2023 are showing in the Efile Status column of Homebase as "Marked for Efile" instead of "Accepted".  What on earth is going on?  I can check this by going to the IRS website and see that the client has been Efiled, and has even received their refund, even though Pro Series still shows Marked for Efile.  How has this happened and what can be done to correct it? 

[IRonMaN]

Highlight the returns and update acknowledgements 

[roniswindell]

Thank you, that worked.  But it would only let me do one highlighted page of Homebase at a time, took a while to get through 200.  For future reference, is there a way to update all of Homebase at one time?