esignature is saying (reurn not ready) and will not allow me to send signature request.

[Randy4]

esignature is saying (return not ready) and will not allow me to send signature request. There are no errors on the return I do not know how to send the request

[dkh · Accepted solution]

This year is first year I've tried using esignature and I'm having same issue.  Thought I didn't understand the process so I watched some tutorial videos.  I couldn't see what I was missing.  I resolved  it by marking the return "Return Ready to EF"  in the E-File drop down menu.  

@Orlando is supposed to be getting back to me about why this is happening.

Hope this helps.

[IntuitCharlene]

This can be caused if there is an optional setting turned on in the settings. Can you check to see if that is turned on? 

1. From the Tools menu, select Options. 
2. On the left side of the screen choose Electronic Filing. 
3. Under Conversion/Transmission Options review the first checkbox. 
4. Is "Only Transmit Returns when Status is Set to Return Ready to EF" checked?

If so then go to the E-File menu and choose Return Ready for EF. Open each state and mark it Return Ready for EF as well or uncheck the "Only Transmit Return when Status is Set to Return Ready to EF" checkbox if you don't want to have to manually set it to Return Ready for EF. 

[Randy4]

Yes this worked fo

[dkh]

I don't even have to look to know that, yes, I have this optional setting turned on.  I don't trust myself not to accidentally highlight a return when I'm efiling, so I use that as my "save me from myself" setting

Thank you