Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Error messages

    Calvin69
    Level 1

    When I do the return review, I get the error message that my firm / preparer information is missing.  When I go to that screen, it is grayed out so I cannot populate the information.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Comment 1
    Just-Lisa-Now-
    Level 15
    Level 15

    Top menu bar   TOOLS> License Product    and see if that makes it happier.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪