Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Error Message Proseries Basic 2022

molokai
Level 2

I am unable to open my Pro Basic 2022 program. I am receiving this message:

"Error loading C:/BasWin22/32bit/ProPrdList22.INI: Failed CRC check.

CRC of C:/BasWin22/32bit/ProPrdList22.INI contents does not match the
contents of C:/BasWin22/32bit/ProPrdList22.BIN."
 
Please help with a fix
1 Best Answer

Accepted Solutions
rfelger6408
Level 1

Run the Proseries Tool Hub and updates issues then it fixed the problem.

View solution in original post

0 Cheers
15 Comments 15
Taxprohere
Level 7

same here, but with ProSeries Professional  ----

just reinstalled, that cleared it up.

0 Cheers
mgigerian
Level 2

me too... proseries pro 2022

0 Cheers
mgigerian
Level 2

will reinstall delete any files I have worked on?

0 Cheers
curt1
Level 4

Same error here for PS Professional.  Great way to start the morning.  Support doesn't open for another 2 hours...

0 Cheers
mgigerian
Level 2

Run proseries tool repair and then repair updates

curt1
Level 4

THANK YOU!  I guess that's what the Tool Hub is for this tax season.

0 Cheers
jjames94
Level 1

Great, it works!! 

0 Cheers
bdlauer
Level 1

 I just got that as well. Sounds like a pandemic!

0 Cheers
bdlauer
Level 1

 you tell me where the tool hub is please?

0 Cheers
bdlauer
Level 1

We found it  and downloaded it and it worked. I guess that's why i have young people in my office. Just searched for the tool and downloaded it.

0 Cheers
rcooley25
Level 11

They would not be any help anyway.

0 Cheers
molokai
Level 2

I downloaded the tool and not sure how to use it. I can’t open ProSeries basic 2022. Use corruption repair?

0 Cheers
rfelger6408
Level 1

Run the Proseries Tool Hub and updates issues then it fixed the problem.

0 Cheers
garman22
Level 13
Level 13

Run repair updates

0 Cheers
molokai
Level 2

Thank you it worked!

0 Cheers