Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

ERROR MESSAGE: IND-689-01 WHEN FILING 2021 RETURN IN 2023

Jutu
Level 2
ERROR MESSAGE: "PRIMARYSIGNATUREDT.....IND-689-01 WHEN FILING 2021 1040 IN 2023
0 Cheers
1 Best Answer

Accepted Solutions
sewcpa
Level 5

The software produces a red error but use the real 2023 date anyway. 

Save.

Go to EFile Center and select that return to transmit to IRS. It will ask if convert and/or transmit. Uncheck the error checking (by Intuit) and convert & transmit to IRS. 

We only care about IRS accepting the return (Intuit error does not matter)

(eventually Intuit will correct its programming)

View solution in original post

6 Comments 6
IntuitGabi
Community Manager
Community Manager

Check out this article to find the section titled "How to resolve federal e-file reject code IND-689-01".

0 Cheers
NYStan
Level 1

I'm having the same issue  - but the program will not allow me to enter a date in  2023?

0 Cheers
sewcpa
Level 5

The software produces a red error but use the real 2023 date anyway. 

Save.

Go to EFile Center and select that return to transmit to IRS. It will ask if convert and/or transmit. Uncheck the error checking (by Intuit) and convert & transmit to IRS. 

We only care about IRS accepting the return (Intuit error does not matter)

(eventually Intuit will correct its programming)

NYStan
Level 1

Thank you - I just tried that

0 Cheers
NYStan
Level 1

It was just accepted - awesome - thank you very much for your assistance!

0 Cheers
Skylane
Level 11
Level 11

Solved

If at first you don’t succeed…..find a workaround
0 Cheers