e Signature Form 1040 husband passed spouse failed authentication

[PHRCPA]

husband passed authentication, spouse failed, what to do now?

[sjrcpa]

Have spouse hand sign it.

[sjrcpa]

Wait. How could the dead guy pass authentication?

A MFJ return with one person deceased only needs the survivor's signature.

Are you sure what passed authentication wasn't the survivor?

[PHRCPA]

no one is dead, husband received his email and passed the questions

wife received her email and did not pass the questions. I wanted to change the authentication method to Access number, but only know to void the entire e signature and start over, so I didn't know if there was a way to only void wife, but I will tell her to sign manually. 

Thank you!!

[Just-Lisa-Now-]

@sjrcpa I thought I saw the word deceased somewhere too!

[Camp1040]

Years ago a client called to inform me that her husband had "passed".

My wife answered the phone and not being familiar with that term for someone dying, said to her very encouraginley...Congratulations!.....That evening she mentioned to me that I had some strange clients.🤔