During prior years I imported the trial balance from Quickbooks. This year that choice is grayed out. Does any one know why?

[Dafydd]

What version and year of QuickBooks do you have?  

[TheodoreP]

It is an older version 2010. However up until last year I had no problem Updating from Quickbooks.

Proseries support is telling me that this feature is not available yet and an update will be released some time soon.

[Dafydd]

You can only use the same year version of QB with ProSeries, or 1 year more forward or behind.  
This article might be of interest:  https://proconnect.intuit.com/community/trial-balance/help/updating-proseries-tax-return-with-quickb...

Note the part about:

• The import can only be done with a version of QuickBooks that is one year previous, one year later, or the same year as the ProSeries tax return.  
• For example, ProSeries 2020 can only import from QuickBooks 2019, 2020 and 2021.

[TheodoreP]

Thank you so much for the information.

The interesting thing is that I have been using the same version of quick books for years and up until

last year with the 2020 proseries. I never had a problem before.

The other interesting thing is that when I open a business return on proseries the Import button is greyed out. That is what makes me think that the problem is with proseries.

When I called support, they told me that the update for Import is not ready yet!  

Thanx again.